Hamza Murad
Co-Founder & CEO
Visionary leader with expertise in business strategy and operations.
Our Story
Founded in 2023, Biku Home Solution was born out of a simple idea: to make home maintenance and repair services more accessible, reliable, and convenient for residents of Addis Ababa. We understand the challenges of finding skilled and trustworthy technicians when you need them the most.
What started as a small team of dedicated professionals has grown into a trusted network of vetted technicians, all committed to delivering exceptional service and peace of mind to our valued customers.
Our Mission
To simplify home maintenance by connecting customers with reliable, professional technicians through a seamless and transparent platform, ensuring quality service and customer satisfaction every time.
Our Vision
To become the most trusted home service platform in Ethiopia, setting industry standards for quality, reliability, and customer experience in the home maintenance sector.
Our Core Values
Integrity
We conduct our business with honesty, transparency, and the highest ethical standards.
Excellence
We are committed to delivering exceptional service quality in everything we do.
Customer Focus
Our customers are at the heart of everything we do. Their satisfaction is our top priority.
Innovation
We continuously seek better ways to serve our customers and improve our services.
Meet Our Leadership Team
The dedicated professionals behind Biku Home Solution
Seid Muhidin
Co-Founder & CTO
Technology expert driving innovation and digital transformation.
Keneni Teha
Chief Operations Officer
Operations specialist ensuring seamless service delivery and customer satisfaction.
Maria Brook
Head of Customer Experience
Customer service expert dedicated to delivering exceptional user experiences.
Ready to Experience the Biku Difference?
Join hundreds of satisfied customers who trust us with their home maintenance needs.
Get in Touch