Our Story

Founded in 2023, Biku Home Solution was born out of a simple idea: to make home maintenance and repair services more accessible, reliable, and convenient for residents of Addis Ababa. We understand the challenges of finding skilled and trustworthy technicians when you need them the most.

What started as a small team of dedicated professionals has grown into a trusted network of vetted technicians, all committed to delivering exceptional service and peace of mind to our valued customers.

Our Mission

To simplify home maintenance by connecting customers with reliable, professional technicians through a seamless and transparent platform, ensuring quality service and customer satisfaction every time.

Our Vision

To become the most trusted home service platform in Ethiopia, setting industry standards for quality, reliability, and customer experience in the home maintenance sector.

Our Core Values

Integrity

We conduct our business with honesty, transparency, and the highest ethical standards.

Excellence

We are committed to delivering exceptional service quality in everything we do.

Customer Focus

Our customers are at the heart of everything we do. Their satisfaction is our top priority.

Innovation

We continuously seek better ways to serve our customers and improve our services.

Meet Our Leadership Team

The dedicated professionals behind Biku Home Solution

Hamza Murad - Co-Founder & CEO

Hamza Murad

Co-Founder & CEO

Visionary leader with expertise in business strategy and operations.

Seid Muhidin - Co-Founder & CTO

Seid Muhidin

Co-Founder & CTO

Technology expert driving innovation and digital transformation.

Keneni Teha - Chief Operations Officer

Keneni Teha

Chief Operations Officer

Operations specialist ensuring seamless service delivery and customer satisfaction.

Maria Brook - Head of Customer Experience

Maria Brook

Head of Customer Experience

Customer service expert dedicated to delivering exceptional user experiences.

Ready to Experience the Biku Difference?

Join hundreds of satisfied customers who trust us with their home maintenance needs.

Get in Touch